Nixus

NIXUS / SAP EXPERTISE 04 — 06

SAP IS-UKnow the operation.

In a utility, processes are connected: technical data, usage, billing and collection. Supporting them means understanding both the system and the operation it serves.

Tell us about your challenge
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NIXUS / PERSPECTIVES04

Utilities Gas Support and enhancements

Explore our approach

01 / OUR APPROACH

Technical detail
has a business impact.

SAP Utilities supports the meter-to-cash journey. In IS-U, the relationship between contracts, installations and meter data helps explain how an operational event reaches billing. We examine those connections to locate issues, scope changes and agree tests with the teams involved.

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CONNECTED PROCESSES

An end-to-end view.

  1. 01

    Master data

    Customer, contract and installation.

  2. 02

    Metering

    Readings, usage and exceptions.

  3. 03

    Billing

    Rules, calculation and documents.

  4. 04

    Account

    Items, payments and follow-up.

Conceptual process map, adapted to the industry, localization and installed system.

02 / HOW WE WORK

Continuity and change,
with shared context.

01

Functional support

We review the context of issues: period, contract, technical data and affected documents. Together with your team, we define priorities and validation criteria, including dependencies between departments.

PROPOSED DELIVERABLEDocumented diagnosis and support plan.

02

Process improvements

We analyze changes to rules and operational needs. We identify affected points in the process and agree functional and technical scope before making adjustments.

PROPOSED DELIVERABLEChange specification and dependencies.

03

Business-focused testing

We build scenarios covering routine processes and their exceptions: incomplete data, corrections, reversals or reprocessing relevant to the scope. Results are validated with the teams operating each stage.

PROPOSED DELIVERABLEScenario matrix and validation evidence.

Scope, effort and deliverables are agreed for each project.

EXPERIENCE / UTILITIES IN PERU

8 consultants.
Two gas businesses.

We manage a team of 8 IS-U consultants working with Cálidda and Contugas, two major gas companies in Peru. A practice built around system knowledge and working alongside operational teams.

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03 / DECISIONS IN CONTEXT

Industry experience matters.

Enhancements are evaluated within the release and localization of each operation. IS-U expertise provides a foundation for assessing technology change, but does not make an existing solution automatically equivalent to a Public Cloud scope. That journey needs its own assessment.

04 / FREQUENTLY ASKED

Before we begin.

Can you work alongside our internal team?

Yes. We agree responsibilities, priorities and a way to document decisions so our support fits into the work already underway.

Is the offering limited to gas?

The reference presented here is in gas. For other utilities, we review processes, expertise and industry requirements before confirming the scope of support.

What is useful to share at the start?

The SAP release, affected processes, support organization and examples of issues or enhancements. That gives us a basis for an initial review.

NIXUS / THE NEXT STEP

Let’s discuss your IS-U operation.

Tell us where you are today. Let’s bring the right people and questions into a first conversation.

Start a conversation contacto@nixus-it.com